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Reapply for a licence

This policy sets out how previously licensed applicants can reapply for a provisional, limited or full New Zealand immigration adviser licence. 

Refresher training

Held a licence within the last 12 months?

If the applicant has held a licence within the 12 months before the date they lodge their licence application they will be able to reapply for a licence without completing refresher training.

Held a licence more than 12 months ago?

If the applicant has held a licence more than 12 months before the date they lodge their licence application, they must have completed an approved refresher course within the 12 months before the date they lodge their licence application.

Approved refresher courses are:

Please note that if you were previously licensed through the TTMRA and it is more than 12 months since you held a licence, you are not required to complete refresher training. You will need to complete a paper initial TTMRA application form. Please contact the Authority to request this.

To reapply for an immigration adviser licence you must apply online, unless you were previously licensed through the TTMRA and it is more than 12 months since you held a licence.

To reapply online you need to login using the Realme account details previously linked to your immigration adviser profile.  If IAA Online was not available when you were previously licensed, or if you are having any other difficulties accessing IAA Online, please contact the Authority for assistance.

Reapply Application

If you were eligible for a fast-track renewal application and you let your licence expire rather than renewing it, your reapply application will be similar to a fast-track renewal application.

To complete this online application form you will need to provide:

If you were required to be inspected and you let your licence expire rather than renewing it, your reapply application will be similar to an inspection renewal application.

To complete this online application form you will need to provide:

Qualification details

Applicants must have completed an approved refresher course if they are reapplying for a provisional, limited or full licence and it is more than 12 months since they previously held that licence.

Applicants will be required to indicate:

Licence details

Applicants will be required to indicate whether they are reapplying for a provisional, limited or full licence.

Licence limits

Applicants reapplying for a limited licence are shown the immigration matters or areas they were previously providing advice on before their limited licence expired or was surrendered. 

Supervisor details

Applicants reapplying for a provisional licence are required to provide details about their proposed supervisor.  

See the Supervision Toolkit for more information.

Supervision agreement

Applicants reapplying for a provisional licence are required to provide a signed supervision agreement to the Authority.

See the Supervision Toolkit for more information.

Supervision Arrangement Application

Applicants reapplying for a provisional licence must complete Form 101A: Supervision Arrangement Application form to have their proposed supervisor and supervision arrangements approved by the Registrar.

See Licensing Toolkit – Initial licence application process for more information.

Applicants may also be asked for their past supervision records for inspection and to complete Form 301A: Supervision Arrangement Application (renewal).

See Licensing Toolkit – Inspections renewal process for more information.

Other matters relating to competency

Advisers reapplying for a provisional, limited or full licence who were requested to provide evidence of a change in business practice at their last renewal will be required to: 

Fitness for licensing questionnaire

See Licensing Toolkit – Fitness for licensing for more information.

Identification

An applicant must upload one passport-sized and passport quality photograph, taken within the last six months.

This photograph will be used on the adviser’s wallet card and licence certificate. It will also be shown on the register.

Client funds

Applicants who previously took money in advance may be asked to provide bank statements for their client for the last three months and the related client account ledger.

Bank statements and the client account ledger must be in consecutive date order with no gaps for the three month period covered

The client account ledger may take the form of an accounting system, an electronic ledger or a hard copy ledger.

It is helpful for a client account ledger to include:

Client file

Applicants may be required to upload a client file requested by the Authority.

A client file is a file that records the adviser’s work on behalf of a client in relation to a particular immigration matter. It should trace the adviser’s work on the client’s behalf, from the first contact with the client through to the resolution of the immigration matter. It should reflect an end-to-end process. The client file should be a copy of the information and documentation the adviser has kept.

The Registrar would expect to see the following on a complete client file:

OR

if the client file relates to a request for special directions, a refugee/protection claim or an appeal, a complete copy of the request lodged or claim or appeal filed.

The file should be in English. If there is any documentation or correspondence in another language, the adviser must provide translated copies. 

Declaration and payment

By ticking the declaration checkboxes, the applicant is declaring that:

Fee and levy

The applicant must pay the licence application fee when reapplying for a licence.  The immigration adviser’s levy is payable only if the application is successful.  

The Authority only accepts payments in New Zealand dollars. An Adviser can pay their fee online by Visa or Mastercard.                                                                                                                               

For advisers who are ordinarily resident in New Zealand the licence application fee is NZ$909.78 and the immigration adviser’s levy is NZ$1129.55.

A person is ordinarily resident in New Zealand if they have spent more than 183 days in New Zealand in the immediately preceding 12 months and is not unlawfully in New Zealand.

For advisers who are not ordinarily resident in New Zealand the licence renewal fee is NZ$791.11 and the immigration adviser’s levy is NZ$982.22.

Applicants completing an online application will immediately be able to download an invoice and receipt.

Assessment of licence applications

Applications submitted online are then allocated to a Technical Advisor.

If required the Technical Advisor undertakes a fitness assessment (see Licensing Toolkit – Fitness for licensing for more information). The Technical Advisor makes a recommendation to the Registrar who will decide if an applicant is fit to hold a licence.

Once an applicant has been declared fit to hold a licence, the Technical Advisor will assess each application against the Immigration Advisers Competency Standards. You can read the competency standards in full on the Authority’s website www.iaa.govt.nz.

The Technical Advisor will contact the applicant if they require further information. They may also interview an applicant to obtain further information or clarification during the assessment process.

Once the Technical Advisor has finished assessing the application, they will make a recommendation to the Registrar. The Registrar will decide whether the application meets licensing requirements and if the applicant should be granted or refused a licence.

Grant of licence

The Registrar will approve an application if they are satisfied that the applicant:

If the application is approved, the Authority will inform the applicant and will request the immigration adviser’s levy from the applicant.

The levy may be paid online at www.iaa.govt.nz by logging in, and must be paid within 20 working days. Applicants will immediately be able to download an invoice and receipt.

Once the levy has been paid a licence will be granted and the register will be updated with the applicant’s details. A licence pack containing a wallet card and licence certificate will be sent to the applicant once a licence is granted.

All licences are valid for 12 months from the date the Registrar grants it.

If a licence application is refused, the applicant will be informed by letter. The applicant has a right to appeal the refusal of a licence to the New Zealand District Court.


Footnote

[2] Toi Ohomai Institute of Technology was formerly the Bay of Plenty Polytechnic and Waiariki Bay of Plenty Polytechnic. Approved qualifications and courses issued by these organisations are also recognised.