Annual statistics
A Year in Numbers (2023-2024)
Licensing and complaints statistics for 2023-2024 financial year
The Immigration Advisers Authority is responsible for protecting people who receive immigration advice. We issue licences, maintain standards, investigate unlicensed people providing immigration advice and manage complaints.
The figures below relate to the period from 1 July 2023 to 30 June 2024. They are illustrative of how core functions of the system have performed over the past financial year.
Overall, there has been a slight increase in the total number of licensed immigration advisors – up from 1316 to 1361. Of these, the majority are located within New Zealand.
Licensing application outcomes
Complaints against licensed advisors
Unlicensed persons
A year in numbers (2023-2024) text
Licensing and complaints statistics for 2022-2023 financial year
Number of licensed advisers
1361 licensed advisers at 30/06/2024
1103 onshore advisers (81.0 %)
258 offshore advisers (19.0 %)
Licensing outcomes
50 Initial provisional licences granted (GDNZIA entry)
6 Initial provisional licences granted (TTMRA entry)
90 Upgrade applications – full licence granted
13 Licences surrendered
1 Licences cancelled
1 Licences suspended
Complaints against licensed advisers
79 Complaints received
21 Complaints closed by the Authority
37 Complaints referred to the Tribunal
10 Complaints upheld by the Tribunal
2 Complaints dismissed by the Tribunal
1 Appeal against a Registrar’s decision (rejected by Tribunal)
Unlicensed persons
55 Complaints received
42 Complaints closed
3 Prosecutions
A Year in Numbers (2022-2023)
Licensing and complaints statistics for 2022-2023 financial year
There has been an increase in the total number of licensed advisers, from 1277 on 30 June 2022 to 1316 on 30 June 2023:
The figures below refer to the period 1 July 2022 – 30 June 2023:
Licensing application outcomes
Complaints against licensed advisers
Unlicensed persons
A year in numbers (2022-2023) text
Licensing and complaints statistics for 2022-2023 financial year
Number of licensed advisers
1316 licensed advisers at 30/06/2023
1071 onshore advisers (81.4 %)
245 offshore advisers (18.6 %)
Licensing outcomes
79 Initial provisional licences granted (GDNZIA entry)
4 Initial provisional licences granted (TTMRA entry)
83 Upgrade applications – full licence granted
1 Upgrade application – limited licence granted
11 Licences surrendered
3 Licences cancelled
0 Renewal applications refused
0 Licences suspended
Complaints against licensed advisers
51 Complaints received
46 Complaints closed by the Authority
8 Complaints referred to the Tribunal
17 Complaints upheld by the Tribunal
1 Complaints dismissed by the Tribunal
1 Appeal against a Registrar’s decision (rejected by Tribunal)
Unlicensed persons
41 Complaints received
36 Complaints closed
2 Prosecutions
A Year in Numbers (2021-2022)
Licensing and complaints statistics for 2021-2022 financial year
There has been a slight increase in the total number of licensed advisers: from 1238 on 30 June 2021 to 1277 on 30 June 2022:
The figures below refer to the period 1 July 2021 – 30 June 2022:
Licensing application outcomes
Complaints against licensed advisers
Unlicensed persons
A year in numbers (2021-2022) text
Licensing and complaints statistics for 2021-2022 financial year
There has been a slight increase in the total number of licensed advisers: from 1238 on 30 June 2021 to 1277 on 30 June 2022.
Number of licensed advisers
1277 total licensed advisers as at 30/06/2022
1030 onshore advisers (80.7%)
247 offshore advisers (19.3 %)
The figures below refer to the period 1 July 2021 – 30 June 2022:
Licensing application outcomes
99 Initial provisional licences granted (GDNZIA entry)
7 Initial provisional licences granted (TTMRA entry)
100 Upgrade applications – full licence granted
1 Renewal application refused
1 Licence cancelled
Complaints against licensed advisers
49 Complaints received
69 Complaints closed by the Authority
17 Complaints referred to the Tribunal
11 Complaints upheld by the Tribunal
0 Complaints dismissed by the Tribunal
6 Appeals against Registrar’s decisions (5 dismissed and 1 allowed)
Unlicensed persons
39 Complaints received
46 Complaints closed
3 Prosecutions
2020/21- A year in numbers
The Authority has seen an increase in the number of licensed advisers based onshore over the last financial year (June 2020- June 2021) which has led to an overall increase in the number of licensed advisers. However, the total number of offshore advisers has remained relatively stable.
The figures below refer to the period 1 July 2020- 30 June 2021
2020/21 - A year in numbers
Number of licensed advisors
1238 Total licensed advisers at 30/06/2021
78% Onshore advisers, 22% Offshore advisers
Licensing application outcomes
101 Initial provisional licences granted (GDNZIA entry)
10 Initial provisional licences granted (TTMRA entry)
4 Licence applications refused
1 Cascaded
98 Upgrade – full licence granted
2 Upgrade – provisional licence granted
1 Upgrade – licence refused
Complaints about licensed advisers
58 Complaints received
34 Complaints closed by the Authority
10 Complaints referred to the Tribunal
16 Complaints upheld by the Tribunal
1 Complaint dismissed by the Tribunal
3 Appeals against the Registrar’s decision not to refer a complaint to Tribunal
Unlicensed persons
51 Complaints received
6 Prosecutions