Supervision toolkit

This toolkit covers:

• Purpose of supervision

  The Immigration Advisers Authority’s practical experience requirements are geared towards producing highly competent immigration advisers who are able to add value for their clients and employers.

• What is direct supervision?

  The Act requires that a person who holds a provisional licence must work under the direct supervision of an immigration adviser who holds a full licence.

• Distance supervision

  The Authority recognises that provisional licence holders may live or work in a geographic location where there are few or no supervisors available to supervise them.

• What are my responsibilities as a supervisor?

  A supervisor’s responsibilities are set out at clause 12 of the Licensed Immigration Advisers Code of Conduct 2014.

• What is a fair and reasonable supervision fee?

  Under Clause 12 of the Code, a supervisor must ensure that any fees charged are fair and reasonable in the circumstances.

• What are my responsibilities as a provisional licence holder?

  A provisional licence holder’s responsibilities are set out at clause 13 of the Licensed Immigration Advisers Code of Conduct 2014.

• How do I find a supervisor/provisional licence applicant?

  Whether you are looking for a supervisor, or someone to supervise, it is vital that you approach it in a respectful and professional way and expect a professional relationship.

• Establishing a supervision arrangement

  Supervision will be successful if it is planned carefully in a professional way.

• Can I have more than one supervisor?

  A provisional licence holder may choose to have more than one separate supervision arrangement.

• Developing a supervision agreement

  Under Clause 11 of the Code, a provisional licence holder and their supervisor must have a supervision agreement in place that is approved by the Registrar.

• How do I apply for a provisional licence?

  To get a provisional licence, you need to lodge an online application.

• Keeping records

  Both provisional licence holders and supervisors must keep records relating to the supervision arrangement.

• Professional Development Plan

  Provisional licence holders should discuss and agree their continuing professional development plan with their supervisor at the beginning of their relationship. This should be recorded in the proposed supervision agreement.

• What do I do if I want or need to change supervisors?

  Clause 13 of the Licensed Immigration Advisers Code of Conduct 2014 sets out what you need to do to change supervisors.

• How do I renew my provisional licence?

  You may renew your provisional licence online.

• How do I upgrade my provisional licence?

  If you began studying towards the Graduate Certificate or Graduate Diploma in New Zealand Immigration Advice after February 2015 you must hold your provisional licence for two years and have completed and passed either the Graduate Certificate or Diploma.