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Immigration Advisers Authority Announcement

Holiday hours: We will close from Tuesday, 24 December and re-open on Thursday, 16 January 2025. If you email us during the holidays, we'll respond to your queries when we re-open in the New Year​.

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Distance supervision

The Authority recognises that provisional licence holders may live or work in a geographic location where there are few or no supervisors available to supervise them. Remote supervision, including supervision across time zones, may take place if a provisional licence applicant and a supervisor do not share the same geographic location.

Remote supervision across distance and time zones requires time and planning. If a provisional licence applicant seeks remote supervision, they must commit to do everything possible to make the relationship and the communications work.

Physical proximity between the provisional licence holder and the supervisor may mean that either party can travel and meet regularly in person. However, in some situations the provisional licence holder and supervisor may find it difficult to meet in person on a regular basis. They may facilitate direct supervision by staying in regular contact over the telephone, email, video conferencing or other electronic method. Both parties should keep a record of important conversations and emails.

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