Licence Identification (ID)
Digital licences are a simple way to verify your identity as a licensed immigration adviser. If someone asks to see evidence of your licence, you must show them.
From 24 February 2025, digital licences will be available for all licensed immigration advisers. These can be downloaded directly from the new Immigration Advisers Authority (IAA) online portal at no cost.
You will only be able to download a digital licence if you have a current and active licence.
If you do not have a current physical licence card or certificate, and are unable to download a digital licence, you can provide clients with a screenshot of your current public profile on the IAA register. This will meet the requirement under clause 14 of the Code of Conduct.
To get a copy of your digital licence:
- Log into the Immigration Advisers portal. This will bring you to your Dashboard.
- Under the My portfolio tab on the right of the screen, select your licence.
- In your licence details page, click the Certificates and Extracts drop-down box, then select the Download certificate option. This will download a copy of your digital licence to your computer.
Note
Your digital licence is proof that you are a licensed immigration adviser. As with any form of identification, do not let other people use your licence.
Physical licence cards and certificates
As of February 2025, we no longer issue physical licence cards (plastic ID cards or “wallet cards”) and certificates for registered immigration advisers.
If you have a current plastic ID card and certificate, you may continue using this until it expires.